For mattresses, we can only accept returns on standard sizes (twin, full, queen, king). All other sizes must be custom ordered and cannot be returned, so please be very careful when ordering other sizes such as antique or short.
For standard sizes and all other non-mattress items, like frames and sheets, returns are possible but will have a 15% restocking fee and customer will pay the cost of shipping in both directions.
All products must be returned in the condition they were received and in the original packaging. Exceptions to the packaging policy must be approved before product is sent back to Michigan Discount Mattress.
A refund will be credited only to the original payment method once product is received and inspected by Michigan Discount Mattress. The original shipping fee will not be refunded. Orders that qualified for "free shipping" will be charged at the actual cost of shipping as incurred by Michigan Discount Mattress. The fees and costs of returns will only be waived if the item is being returned due to a mistake made by Michigan Discount Mattress.
NATIONWIDE MATTRESS RETURNS:
It is very expensive to ship something as large as a mattress, making returns very difficult. Returns are possible in special situations but please call us before placing your order if you are at all concerned about the possibility of returning your item.